Frequently asked questions
Short answers about friendlyAI, plans, progress, and certificates.
What is friendlyAI?
A friendly learning platform that teaches everyday people to understand and use AI, with short lessons, practice simulations, and step by step pathways. No jargon, and no experience needed.
Do I need an account?
No. You can read free lessons and try free simulations without signing up. A free account saves your progress, streak, and quiz scores so they follow you across devices.
What is free, and what is Plus?
Free includes lessons 1 to 3, steps 1 to 3 of the ChatGPT, Claude, and Perplexity pathways and their simulations, days 1 to 3 of the 7-day challenge, the Prompt Library, and the Business pages. Plus (CAD $12 a month or CAD $120 a year) adds lessons 4 to 6, the full Tool Finder, the Gemini, Copilot, and Midjourney pathways and simulations, challenge days 4 to 7, plus step 4 and certificates for every pathway.
Is there a free trial of Plus?
Yes. 7 days, no card, no charge, one per account. It ends by itself and your plan returns to Free. Start it on the Pricing page when signed in.
Are the simulations the real tools?
No. They are practice copies that look like the real tools so you can learn safely. Every simulation says it is not the real tool. Buttons marked Visit real site open the real tool in a new tab.
Will I get a certificate?
Yes, for each pathway: tick all 4 steps, then pass that pathway's final check quiz with 4 out of 5 or more. Step 4 and the certificate need Plus; steps 1 to 3 of the ChatGPT, Claude, and Perplexity pathways are free. The certificate is printable and clearly states it is not an accredited qualification and is not affiliated with or endorsed by the tool makers.
Where is my progress saved?
Signed in: in your account, so it follows you. Not signed in: only in this browser, so switching devices or clearing browser data loses it. Sign up free to keep it.
How do I cancel Plus?
On your Subscription page, when signed in. Cancelling stops future billing and returns your plan to Free.
What should I never paste into an AI tool?
Passwords, bank details, private addresses, and anything you would not want shared. Treat AI chats as not private.
How do I contact you?
Email support@friendlyai.ca, or use the Contact us page. Never send passwords.
Is friendlyAI available in Arabic?
Yes. Use the language button at the top of the page to switch between English and ุงูุนุฑุจูุฉ.
Still stuck? See How to use this site or Contact us.